Pre-Order FAQ


What is a pre-order?

Sometimes, we come across a scent so wonderful, we want to share! A pre-order is a purchase for an exclusive item that is not yet in our collections.

The "order now" link is sending me to a search screen, What's going on?

If you are being lead to a search screen that means we do not have a pre-order promotion going on. Be sure to check back frequently to keep up with the latest!

Why should I pre-order?

Purchasing a pre-order item is a great way to try new scents! Plus, we give exclusive discounts out for all pre-orders!

How does a pre-order work?

To secure your item, full payment is due at checkout.  Please reference back to the item for that particular item. 

How do I know if an item is a pre-order?

All pre-order items will be marked "pre-order" in the name and will have an estimated shipping date in the description. 

Pre-order disclaimer

If for any reason we are not able to fulfill your pre-order, we will refund you for the full amount immediately!